- Business Model: We collaborate with Senprint, Gelato, and Printify to ensure swift processing and high customer satisfaction. Our workflow involves creating designs, printing them on demand, and fulfilling orders as they come in.
- Fulfillment: Once an order is successfully placed, we promptly send order confirmations to customers and prepare to ship out their items.
- Processing Time: Orders typically undergo verification, tailoring, quality checks, and packaging. We strive to dispatch orders to manufacturers within 1-2 days. Customized products may require additional time for printing and sewing, usually taking 3-5 days to complete.
- Shipping Time: The estimated shipping time for standard shipping is typically5-7 business days within the United States, while international orders may take up to 2-3 weeks for delivery. We utilize reputable shipping services to ensure timely delivery to customers in Europe and the United States.
- Suppliers: We have longstanding partnerships with reliable suppliers from Europe and the United States who support us even during extended holidays, ensuring consistent production and shipping schedules.
- Marketing: Our primary advertising platform is Facebook, and we have recently increased our advertising spending to accommodate higher demand.
- Customer Satisfaction: The majority of our customers are highly satisfied with the quality of our products and our efficient processing times.
- Dispute Resolution: We have implemented several measures to minimize disputes and customer claims, including proactive communication about potential delays, utilizing reputable shipping services, providing prompt customer support, and manually reviewing transactions for fraud.
